Hotel

Shangri-la Surabaya

Name: Shangri-la Surabaya
Address: Jl. Mayjend Sungkono 120, Surabaya, ID

Jl. Mayjend Sungkono 120, SurabayaShow on map

Excellent538 reviews 8.8Excellent· 538 reviews

Popular amenities

Free Wi-Fi
Swimming pool
Parking
Fitness facilities
Restaurant
Breakfast in the room

About the hotelAbout Shangri-la Surabaya

Luxurious Accommodation

Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.

RoomsRooms at Shangri-la Surabaya

Executive Suite
1 king bed, 1 sofa bed904 sq ftSleeps 4
Deluxe King Room
1 king bed377 sq ftSleeps 4
Executive King Room
1 queen bed527 sq ftSleeps 4
Horizon Deluxe King Room
1 king bed377 sq ftSleeps 4
Deluxe Twin Room
2 twin beds377 sq ftSleeps 4
Horizon Executive King Room
1 king bed527 sq ftSleeps 4

All amenities

In your room

Coffee/tea maker
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Mini-fridge

Internet

Free Wi-Fi

Parking and transport

Parking
Free Parking
Airport shuttle
Car hire
Valet parking
Accessible parking
Airport shuttle (additional charge)
Shuttle service (additional charge)
Shuttle service (free)
Airport drop off
Airport pick up
Shuttle service

Food and drink

Restaurant
Room service
Bar
Breakfast in the room
Packed lunches
Snack bar
Pool bar
Breakfast takeaway containers

Leisure

Fitness facilities
Fitness center
Swimming pool
Garden
Golf course
Tennis court
Sauna
Massage services
Spa/wellness center
Outdoor pool
Sun terrace
Kids' outdoor play equipment
Sun loungers or beach chairs
Kids' pool
Fitness/spa locker rooms
Tennis equipment

Services

24-hour front desk
Laundry
Luggage storage
Safety deposit box
Tour desk
Meeting/banquet facilities
Dry cleaning
Daily housekeeping
Concierge service
ATM/cash machine on site
Laundry washed per local authority guidelines
Screens / Barriers between staff and guests for safety

Families and accessibility

Facilities for disabled guests
Children's playground
Kids' club

Comfort

Non-smoking rooms
Air conditioning
Elevator
Designated smoking area

Express check-in/check-out
Fax/photocopying
Ironing service
Hot tub/Jacuzzi
Games room
Barber/beauty shop
Currency exchange
Allergy-free room
Toilet with grab rails
Kid-friendly buffet
Emergency cord in bathroom
Nightclub/DJ
Water slide
Hot spring bath
Picnic area
Sun umbrellas
Shallow end
Cashless payment available
Invoice provided
Shared stationery like menus, pens are removed
Food delivered to guest room
Face masks for guests available
Delivered food - securely covered
Key card access
Live music/performance
Movie nights

Guest reviews

8.8

Excellent

538 reviews

Cleanliness8.4
Service9.5
Location8.4
Room Quality8.8
Amenities8.9
Value for Money9.3

Location

Jl. Mayjend Sungkono 120, Surabaya

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Policies

Check-in: From 2:00 PM
Check-out: Until 12:00 PM
Children: Children of all ages welcome · Cribs available
Pets: Pets are not allowed

FAQFrequently asked questions

What time is check-in at Shangri-la Surabaya?

Check-in starts at 2:00 PM and check-out is until 12:00 PM.

Does Shangri-la Surabaya have parking?

Yes, the hotel offers self parking and valet parking. It is free.

Is there a pool at Shangri-la Surabaya?

Yes, the hotel lists: swimming pool.

Is breakfast available at Shangri-la Surabaya?

Yes. Rates that include breakfast say so on this page.

Can I cancel my booking for free?

It depends on the rate. Each rate on this page says whether it can be cancelled for free and until when, before you book.

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